Accessibility Statement
 

At Pinho Travel Agency, we believe that travel should be accessible and enjoyable for everyone. We are committed to ensuring that our website and travel experiences are inclusive of all individuals, including those with disabilities.

 

Our Digital Commitment

We are actively working to improve the accessibility of our website by adhering to standards defined by the Web Content Accessibility Guidelines (WCAG) 2.1. This includes:

• Using readable fonts and clear contrast

• Enabling keyboard navigation

• Providing alt-text for images

• Minimizing motion and flashing content
   

If you encounter any difficulty accessing parts of our website, or if certain functions are not working as expected, we sincerely invite you to contact us at william.chang@pinho-travel.com so we can assist you and continue improving.

 

Accessible Travel Services

While some of our standard package tours may not be fully accessible, we are proud to offer customized accessible tours upon request. These may include:

• Vehicles equipped with wheelchair lifts

• Itineraries tailored to accommodate mobility needs

• Accessible accommodations

• Assistance with equipment rental (e.g., wheelchairs, mobility aids)

• Guides trained to support travelers with various needs
   

We recommend contacting us in advance to ensure we can provide the best arrangements for your comfort and safety.

 

Our Ongoing Efforts

Accessibility is not a one-time task—it’s an ongoing commitment. We value feedback from our guests and website users, and we are constantly exploring ways to create better experiences for all.

 

Contact Us

If you have any accessibility-related questions, suggestions, or requests regarding our website or tours, please don’t hesitate to reach out:
 

📧 Email: william.chang@pinho-travel.com
📍 Office: Taipei, Taiwan
 

We are here to help you plan a safe, memorable, and accessible journey in Taiwan.